Greetings! Thank you for visiting. I am a qualitative UX Researcher proficient employing quantitative methodologies. I believe that the key ingredients to a successful research study need to include clear and open communication from the outset, testing early and often, and a willingness to challenge the status quo.

Please take a look at the case studies provided below.
Please be aware that for confidentiality reasons, any identifiable information about the companies and products has been excluded.


Case Studies

  • Accounting Software Benchmark

    Accounting Software Benchmark

    The study evaluated how well a business management software met the requirements of accounts payable professionals. Data was gathered to fully understand the software’s performance…

  • Medical Receptionist Persona Discovery

    Medical Receptionist Persona Discovery

    A HealthTech company aimed to improve software alignment with Medical Receptionists. Research involved interviewing receptionists using the Jobs to be Done framework to enhance patient…